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Privacy policy

Introduction

Europelec takes the protection and respect of the privacy of the users of our website seriously and we take the necessary measures to enforce it. We therefore agree to respect the confidentiality of the personal information that we collect using the following methods. In this Privacy Policy, our users will find out about the personal information we collect about them, what this information is used for, the means used to collect it, the means available to users to object to the collection of the data and the security measures taken to protect their personal information.

Who is responsible for processing my personal data?

The data controller is the company that defines what your personal data are used for and how they are used.
The personal data collected on the site is jointly processed by:
Europelec
209 rue de l’Université, 75007 PARIS

What personal information do we collect?

We collect the following information from you:
– last name, first name, address, postal code, city, e-mail address, phone number, IP address, connection data and navigation data.

The personal information we collect is collected through forms using the interactivity established between you and our website:

● Contact form
● Sign up to our newsletter
● When you browse our site
● When you contact our Customer Service
These data are also collected automatically:
– Cookies
– IP

Why does Europelec collect my data?

Europelec uses your data for the following purposes:

• Identifying and contacting customers;
• Producing site performance statistics;
• Managing orders and customer relations;
• Conducting satisfaction surveys;
• Website security and the resolution of various anomalies;
• Sending emails and newsletters.

How long is personal data kept for?

The personal data provided will be kept as long as the interested party does not request its deletion throughout the entire term of the commercial contract in accordance with the provisions of the GDPR. Similarly, the data from a prospective customer will be kept for a period of 3 years. The conservation of these data can only be renewed with the consent of the prospective customer in question. In general, the data will be kept in accordance with the legal periods established by the legal, fiscal and accounting systems, given that the reference date will be that of the interested party’s request to delete the data.
The information collected by Europelec is confidential and will only be used to manage the commercial relationship. Europelec will not transfer any data, except in the case of a legal obligation.
Personal data collected using cookies are never kept longer than is needed to fulfil the purpose of the cookie, and in no case longer than 13 months.

How to exercise my rights regarding the use of my data?

The rights mentioned below can only be exercised on sending the relevant proof of identity.

You may, at any time, request the exercise of your rights of access, rectification, deletion, portability and erasure with regard to the personal data that you have provided to Europelec.

These rights can be exercised by sending a letter to the address specified in the legal notices of our site and/or by email to contact@europelec.com.

Europelec agrees to process your request promptly barring exceptional and legitimate circumstances as well as in the case where the legal authorities require Europelec to keep some of your data

Contact

For any further questions about this policy or how Europelec processes your personal data, please contact us by email and/or by phone: contact@europelec.com